Conditions governing the use of our website and services
Last updated: August 2026
Please read these Terms of Use ("Terms") carefully before using the sepia-birch.com website and our pet grooming and care services.
By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to all of these Terms, you should not use our website or services.
sepia-birch provides professional pet grooming and care services in the Wolverhampton area. Our services include, but are not limited to:
All bookings are subject to availability. When you submit an enquiry through our website, this constitutes a request for service, not a confirmed booking. We will contact you to confirm your appointment.
We require at least 24 hours notice for cancellations. Failure to provide adequate notice may result in a cancellation fee.
Prices displayed on our website are indicative and may vary based on your pet's size, coat condition, and specific requirements. Final pricing will be confirmed before your appointment.
Payment is due upon completion of services. We accept cash, card payments, and bank transfers.
As a pet owner using our services, you agree to:
We reserve the right to refuse or discontinue service if:
In such cases, you may be charged a partial fee for time and travel.
While we take every precaution to ensure your pet's safety and comfort, pet grooming carries inherent risks. We are not liable for:
We will always inform you immediately if any incident occurs during a grooming session.
All content on this website, including text, graphics, logos, and images, is the property of sepia-birch and is protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.
You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use of the website.
We reserve the right to modify, suspend, or discontinue any part of the website at any time without notice.
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.
To the fullest extent permitted by law, sepia-birch shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
You agree to indemnify and hold harmless sepia-birch and its employees from any claims, damages, or expenses arising from your violation of these Terms or your use of our services.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services after any changes constitutes acceptance of the new Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
If you have any questions about these Terms, please contact us:
Email: [email protected]
Address: 14 Meadow Lane, Wolverhampton, WV3 7BH, United Kingdom